Author Archive

Natural Mapping, Search and Affordance

This entry is part 7 of 7 in the series Tracking Systems

Make things visible: bridge the gulfs of execution and evaluation. Use technology to make visible what would otherwise be invisible, thus improving feedback and the ability to keep control. –Donald A. Norman, The Design of Everyday Things Norman states: Mapping is a technical term meaning the relationship between two things, in this case between the […]

Downtime

This entry is part 5 of 45 in the series Words

“Downtime.” What an ugly word. Wiktionary defines it as The amount of time lost due to forces beyond one’s control, as with a computer crash. Just the thought makes one down, makes one depressed. Most “niche” (best-of-breed) Emergency Department Information Systems (EDISs) are justly proud that they don’t go down. That is, unless there is […]

isEDIS

The Pennsylvania College of Emergency Physicians and the national American College of Emergency Physicians (ACEP) held an international symposium on ED computer systems, November 12-15 2010 in Miami. This was the fifteenth year for the conference. The focus was on how to effectively and efficiently use computer technology for ED process improvement. There were attendees […]

“Niche” Computer Systems

This entry is part 4 of 45 in the series Words

At the EDIS Symposium each year, a big question for attendees is “should we install the ED module of our hospital-wide information system (HIS), or should we install a ‘niche’ system that’s designed specifically for the ED?” Traditional wisdom has it that the “niche” systems, also known as “best-of-breed,” will work better than the ED-specific […]

Lessons from Tufte

This entry is part 6 of 7 in the series Tracking Systems

Most users (myself included) spend most of their time in front of a computer in a kind of fuzzy autopilot mode, and anything that creates ripples on that placid lake of unawareness is going to be noticed as a disproportionately significant problem. –David Harris, creator of Pegasus Mail In Icons, Pegagogic Vectors, Forms Design and […]